Enrolments and Fees
Existing members (including Group Secretaries) will receive a letter with an enrolment form or an email containing their member number, group details, and instructions to re-enrol. Re-enrolment can be done by calling CAE Customer Service on 03 9652 0611, or by mailing a completed enrolment form to CAE Book Groups, 253 Flinders Lane, Melbourne VIC 3000.
New members can enrol in their chosen group by calling CAE Customer Service on 03 9652 0611, or by mailing a completed enrolment form to CAE Book Groups, 253 Flinders Lane, Melbourne VIC 3000. If you are a new member joining partway through the year, please contact us to find out the pro-rata fee for the number of remaining meetings.
Most groups choose to meet 6, 9 or 11 times per year. If you are joining partway through the year, we will provide you with the relevant pro-rata fee.
Cash and EFTPOS payments can only be made in person at the CAE Customer Service Hub, Level 2, 253 Flinders Lane, Melbourne. We cannot accept cash sent in the mail.
Combined Group Enrolment can be sent to us on one credit card, cheque or money order payment to enrol the whole group at once. The Secretary collects individual payments and enrolment forms from each member, checks their accuracy and totals the amount payable. The Secretary then fills in the cheque, credit card or money order details on their own enrolment form for a total amount covering all the individual payments. Even if some members choose to pay individually, you can still make a combined group enrolment/payment covering most members.
Enrolment Forms can be posted to us or paid in person at the CAE Customer Service Hub, Level 2, 253 Flinders Lane, Melbourne. If you require a receipt (tax invoice) for your payment, please tick the relevant box at the bottom of the enrolment form.
Cheques and Money Orders should be made out to Box Hill Institute, and must be signed and dated.
Credit Card information on the enrolment form must include card type (Visa or MasterCard), all sixteen digits of your credit card number, the card expiry date and your signature. Please note that Diners Club and American Express are not accepted by CAE.