Box Hill Institute’s (BHI) policies and procedures govern our operations and ensure, that as an Institute our staff and students are held to the highest standards of behaviour. They support staff and students in having a positive, enriching experience with BHI, and that we meet all the requirements that we are responsible for as an education institution.
This page shows the policies and procedures that specifically impact our students. These policies and procedures not only outline the rights and responsibilities of students but also Box Hill Institute’s responsibilities to students. Policies and procedures affecting students range from student selection to student assessment.
If you have any questions about these, you can contact customerrelations@boxhill.edu.au
Policies and Procedures
Child Safety
Sexual Assault and Sexual Harassment
Emergency Evacuation
Emergency evacuation procedures are displayed on all floors of CAE buildings; the nearest fire exit and relevant assembly area are displayed in each classroom. Each floor has at least one floor warden. Red phones located near the fire exits are internal emergency intercoms to be used by fire wardens only.
If an emergency occurs, follow any directions given by teachers and wardens. You will hear a two part warning system. The first is an Alert Tone, BEEP – BEEP – BEEP. On hearing the Alert Tone, stay where you are and follow directions given by teachers and wardens. On hearing the second part, the Evacuation siren, WHOOP – WHOOP – WHOOP, leave the building by the nearest fire exit. Once clear of the building make your way to the assembly areas. If you are studying at 278 Flinders Lane proceed to city square on Swanston Street. If you are studying at 21 Degraves St or 253 Flinders Lane assemble outside McDonalds on Swanston Street. Do not re-enter the building unless told to do so. Safety CAE recognises its responsibility to provide and maintain a safe and risk-free environment. Persons on CAE premises are expected to take care of their own health and safety and for that of anyone else who may be affected by their actions.
First Aid
CAE has a number of staff trained to give first aid. Contact the Service Hub reception or the nearest Service Hub area on any floor of the CAE buildings for assistance. Security Duty Officers are trained to give first aid. They can be contacted on 8892 1700 and can assist at all times including after hours or on weekends.
Grey emergency phones (to be used for internal calls only; dial 1700) are located on each floor and may be used to contact the Security Duty Officer in an emergency. Sometimes there might be a delay when contacting the Security Duty Officer. Please wait while the phone is diverted and then leave a message.
The Security Duty Officer will respond to your message very quickly.
Student Rights and Centre For Adult Education Obligations
It is the responsibility of the Institute to inform students in writing, as soon as practicable, of any changes to the Institute that may impact on the agreed training services with the student. Changes may include (but not limited to) the appointment of a new CEO, entering into partnership for a third party to provide the training services or changes to an existing partnership where training services are being provided by another organisation.