Course Summary

Learn how to start a bed and breakfast directly from the experts

In this one day hands-on work shop, you will learn how to start, operate and promote a B&B. Discover how to register your business, food handling and insurance requirements, financials and business planning. You will also learn about kitchen and bedroom set up, working with suppliers, marketing, promotional material, sales, guest relations and management.

Currently, we have no dates scheduled for this course. Please contact us via email to register your interest.

Running a Bed and Breakfast course content:

  • Definition of a bed and breakfast
  • Entering the tourism industry
  • Business and marketing plans
  • Business registration, licences and insurance
  • Food handling, training and registration
  • Meet and greet and hosting your guests
  • Providing a safe environment for you and your guests
  • Presentation and maintenance
  • Know your markets
  • Purchasing supplies and setting up your accommodation
  • Tariff setting, commissions and working with agents
  • Terms and conditions, deposits, refunds, cancellation policies
  • Effective marketing of your business

As part of this course, you will also receive a copy of ‘A Guide to Establishing and Managing an Accommodation Business in Australia’

This comprehensive guide has been produced by the national peak industry organisation for bed and breakfasts, farm stays, guest houses and quality self-contained accommodation. The guide is written in the form of a useful manual with contact details and website addresses provided for relevant organisations and government departments.

This invaluable resource also includes:

  • An overview of federal, state and local the tourism industries
  • Planning, licensing and other compliance requirements, including insurance, etc.
  • Setting up and maintaining your accommodation
  • Hosting your guests
  • Tariff setting, cancellation policies etc.
  • Websites, internet and general marketing

Plus, templates for guest registration forms, booking inquiry forms, market and business plans and a list of potential budget items.

Liz Pryor has been involved in the bed and breakfast and farmstay tourism industry sector since 1998. She and her husband run an accommodation business and in her role as the Executive Officer of the national peak industry organisation, Hosted Accommodation Australia Ltd (HAA), Liz regularly assists people seeking to set up a bed and breakfast.  HAA’s publication A Guide to Establishing and Managing an Accommodation Business in Australia forms the course notes for registrants.

Please bring along a pen and paper to the session.

Last updated: August 4, 2020 04:31pm