Course Summary

So much more than taking notes in meetings.

Recording minutes accurately is an essential element in the running of any successful meeting, providing a history of discussion, recommendations and decisions taken. Unfortunately, it’s not uncommon for inexperienced staff to be asked to take on this important role and then find the process to be a daunting one. This workshop will help minute takers to better understand their important role and provide the best techniques for producing accurate minutes that includes all the essential information.


  • Understand the role of a Minute-Taker.
  • Handling common problems.
  • Recording minutes for formal and informal meetings.
  • Learn techniques for preparing minutes.
  • Editing minutes.
  • Understand the minute book.
  • Taking minutes in an interactive meeting.
  • Develop applicable listening skills.


  • Recognize the importance of minute-taking and use this to your advantage.
  • Remedy many of the complaints that face minute-takers.
  • Write minutes that are suitable for formal meetings, informal meetings, and action meetings.
  • Develop the essential skills of an effective minute-taker.


Please bring along a pen and paper to the session.

Course Sessions

Tuesday, 6th March - 1 class

Session ID SKT84001C
6 Mar - 6 Mar 9:30am - 4:30pm
Location CAE
Session Fees
$295 / $280 (conc)
Cheryle Brown

Friday, 20th April - 1 class

Session ID SKT84002C
20 Apr - 20 Apr 9:30am - 4:30pm
Location CAE
Session Fees
$295 / $280 (conc)
Cheryle Brown

Cheryle Brown possesses a strong background in people skills, having provided executive support to CEOs, General Managers, Business Managers and other senior staff. She has provided executive support to the Boards of Management, preparing agenda, board papers and meeting timelines, organising Board Planning Day and other events. She has managed information systems for Strategic Leadership Teams, and has been instrumental in implementing quality system policies and procedures and support their development.

Cheryle also has extensive experience in recruitment (HR) and administration (Executive Assistant). Her strengths are in advocacy, networking, prioritising, assessing, time management, organisational, and team work.

Last updated: December 6, 2017 01:08am