Course Summary

Personal power enhances your work success. Jacquie Wise covers principles of diplomacy, power-plays, clear and convincing communication for different personalities, handling objections and the fine art of persuasion.

Course Sessions

Monday, 19th March - 1 class


Session ID SKK26401C
19 Mar - 19 Mar 9:30am - 4:30pm
Location CAE
Session Fees
$295 / $280 (conc)
Teacher
Jacquie Wise
  • Patterns of persuasion and the fine art of changing attitudes
  • Express opinions dynamically yet diplomatically
  • Avoid unnecessary misunderstandings
  • Implement unpopular decisions
  • Personality differences influencing perceptions
  • Get people to change their behaviour without offending
  • Handle unreasonable, aggressive or dominant people
  • Reduce hidden resentment; build rapport and trust
  • Practice with case studies or participants’ real situations
  • Empathise with people’s needs
  • Build Trust
  • Bring out the best in people
  • Diffuse emotional atmospheres and control friction
  • Build their authority and influence
Last updated: November 17, 2017 06:30pm